Net Status

York College has recently been targeted by “phishing” attacks attempting to acquire your personal information. The most recent example claims to be from the “Email Support Team” at York College. Phishing emails profess to be from a legitimate source such as York College or a bank, in reality they are used for such purposes as identity theft or to steal legitimate computer accounts to be used as sources of additional phishing attacks or spam.

If YCP IT discovers that you have responded to a phishing email, in any manner, your account will be locked and you will need to contact the IT Help Desk in order to have you account reactivated. Your account can only be reactivated in person or by sending new account information to your postal address of record.

Please note the following important information: Neither the Help Desk nor any other IT Personnel will ever ask you for your password. If we need access to your account, we will ask you to login for us or use some administrative means to gain access. Never reveal your password to anyone in any format. If you have any questions or concerns, the IT Help Desk can be contacted by email to: ithelp@ycp.edu or phone at x1559 (717-815-1559).

Problems were experienced in McKay again yesterday(11.17.2009).  Additional equipment will be replaced today to try to identify the defective equipment.  The equipment is scheduled to be replaced between 8:30 AM and 9:30 AM on 11.18.2009.  During the equipment replacement time period, all Nortel PBX phones may experience intermittent phone service, or may be without service.  We apologize for the inconvenience and hope to have this resolved as soon as possible.  Thank you in advance for your patience and understanding as we work toward a resolution.

Please check back for updates or changes.

As of 9:30 AM on 11.18.2009 equipment has been replaced and all Phones are operating normally.

IT will be doing hardware maintenance on the Banner system from 9:00pm to 10:00pm Sunday, 11/22.  All Banner services such as YCPWeb and MyCourses as well as MyYCP will be unavailable during this time.  If you have any questions or concerns please contact the IT Help Desk at 717-815-1559.

We are still experiencing equipment problems that are affecting Nortel PBX Phones in McKay.  Phones are currently working, but may go out of service again.  Replacement equipment is expected on 11/13/2009 in the early AM.

Nortel PBX phone service will be disrupted in Mckay on 11/13/2009 in the AM as the replacement equipment is installed.

Please check back for updates.

Thank you.

As of 9:30 AM on Friday 11/13/2009, all Nortel PBX phones are operating normally.

All Nortel PBX phones in McKay are currently without service due to equipment failure.  We are working with the vendor to resolve the issue.  Please check back for updates.

The issue has now been resolved.  All Nortel PBX Phones are operating as they should

Various services will be unavailable throughout the day on 10/19/2009 and 10/20/2009 as updates are made to servers. These services include but are not limited to:

RedDot
E-RES
Pay for Print
EZ-Proxy

Outages are expected to last 10 minutes or less. Individually affected departments will be contacted prior to any outages.

This will show in portal and (maybe) signs.

This is a test post.  Will not show on portal.

To apply security updates, the Blackboard server must be restarted.  The Blackboard system will be unavailable beginning at 7:00PM and should be available by 8:00PM.

Please contact the Help Desk at ithelp@ycp.edu or 717.815.1559 with any questions or concerns.

Jon Shaw
Blackboard Administrator

Information Technology is pleased to announce a new password change mechanism for York College network accounts.  This new program brings added security and new features, including self-service password resets which will allow you to change your password without physically visiting the I.T. Help Desk.

Watch for ongoing enhancements to improve the look and increase functionality of the site.

To get started, please visit the new web page by clicking the link in the “Change Password” channel of the MyYCP portal or directly by visiting https://changeme.ycp.edu.  You will be asked to enter your username and password to log-in.  Once you are logged-in, you will be asked to create a series of questions and answers that will be used to reset your password in the event you forget it.

As always the I.T.Help Desk stands ready to assist you with any issues that may arise and can be contacted at x1559 (717-815-1559), emailing ithelp@ycp.edu,  or visiting them in PAC181.